criticism yields the truth

to know somebody's truthful opinion about a product or a place of work or anything that could be pertaining at that matter - it becomes important to phrase the question in the right manner rather it would be preferable to phrase the question negatively.

Instead of asking how do you like this product or what you want in this product - it would be more commensurate to ask what you 'dislike' in the product.

What you like makes you comfortable...and what you are comfortable with...you accept...you learn to bear with that comfort....but you would more than prefer not to have any discomfort ...and it is the discomfort that makes you think or render a solution or the truth about the predicament.

Simply because the pointers for improvement come from what one dislikes in that product....seldom if ever can an improvement be yielded from a positive feedback, I mean how can you improve upon a positive feedback. There isn't much to do for an already content consumer...if he is content he will come back....the key is to get the disgruntled consumer.....

It is the criticism that yields the truth - the substance to base an improvement upon.

much more than anything which is kind of ironic when you come to think of it......negativity yields an improvement .....while positivity.....yields acceptance to the status quo.

Now the question is what is the real deal about positive thinking.....and why do we have a host of books touting positivity......
when it is negativity that actually yields areas of improvement....